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SpiritVale Privacy Policy

Version 1.0 Last Updated: March 22nd, 2026

1. Quick Overview

SpiritVale and its team care about your privacy. This Policy explains what information we collect, why we use it, how we may share it, and what rights you may have. It covers the game itself and related services, including the database at SpiritVale.info, the wiki, and our use of third-party services such as Steam, Ko-fi, and the official Discord server.

2. Who We Are

SpiritVale is operated by Baikun Interactive Pty Ltd. In this Policy, “SpiritVale,” “we,” “us,” and “our” refer to Baikun Interactive Pty Ltd and the volunteers who support the SpiritVale team.

Please direct any questions about this Policy to spiritvaledev@gmail.com. For general support, please submit a moderator ticket through our official Discord server.

3. What Services This Policy Covers

This Policy applies to both the game itself and other SpiritVale services, including the database, the wiki, the official Discord server, and SpiritVale’s presence on Steam and Ko-fi.

Some of these services are also covered by separate privacy policies. We recommend reading those policies as well so you can better understand how your data may be used.

Discord: https://discord.com/privacy
Steam: https://store.steampowered.com/privacy_agreement/
Ko-fi: https://more.ko-fi.com/privacy

This Policy only covers SpiritVale’s role in managing its services. It does not replace or change the privacy policies or terms of these other services.

4. Information We Collect

We collect different types of information depending on how you use SpiritVale, its official services, and related third-party services.

Account and Platform Data

We may collect account and platform data to run the game and manage our services. This may include your Steam ID, character names, Device UID, IP address, Discord username and tag, and account information if you create a wiki or database account.

Steam ID, Device UID, and IP address are needed to provide access to the game and support our service, moderation, and support systems. Device UID is provided through Steam. Other account and platform data may be used for moderation and service management.

Game Data

We collect game data to run the game and keep track of player records. This may include character levels, items, gold balance, location, login information, inventory, and account progress.

We also collect information about player activity involving other players. This includes trading, vending, buying, selling, and other player-to-player interactions.

We publicly display game leaderboards and the current status of vending players on our database.

Website, Wiki, and Database Data

We may collect data from the website, wiki, and database. If you create an account, this may include your username, password information, and IP address. We also keep edit history and may log IP addresses connected to website, wiki, or database activity.

Account passwords are stored securely in protected form and are separate from SpiritVale’s main game authentication system at this time.

The website, database, and wiki are public services. Some information shared or created there may be visible to other users by design.

If you log in to the website, wiki, or database, essential login or session cookies may be used to keep the service working properly.

Technical Data

We collect only limited technical data. This includes IP address and Device UID. We do not currently collect crash logs, error reports, performance data, device type, operating system, or browser type.

The technical data we do collect is gathered automatically when needed to run the service, support moderation, and protect our systems.

Community and Support Data

We may collect community and support records when you contact us or take part in our community spaces. This includes Discord moderator tickets, messages sent to staff or moderators, bug reports, support requests, user reports, appeals, moderation notes, and enforcement history.

These records are kept private and are only available to approved users who need access for support, moderation, safety, or service management.

Payment and Supporter Data

If you support SpiritVale through Ko-fi or related payment services, we may receive supporter and transaction information. This may include your name or username, email address, donation, membership, or purchase details, and transaction records.

For purchases, memberships, or other supporter benefits that require fulfillment or tax handling, we may also receive mailing address, phone number, or other shipping-related details where needed.

We may use this information to manage donations, memberships, purchases, supporter benefits, support requests, accounting, taxes, fraud prevention, disputes, and chargebacks.

5. How We Collect Information

We collect information in a few different ways, depending on how our services and related third-party services are used.

Information You Give Us Directly

Some information is provided by you.

When you create or edit a wiki or database account, you provide your username and password information.
When you contact support, submit an appeal, or open a moderator ticket, you may also provide information such as your in-game character name, preferred server, the name of another player, your Steam ID if needed, and the reason for your request.
When you submit a bug report, you may choose to provide similar information. Bug report details are optional.
If you post, submit, or edit content on the wiki or database, we may also receive your username and IP address, along with the content you submit.

Information Collected Automatically

Some information is collected automatically by the system.

When you launch or use the game, we may automatically collect your Steam ID, IP address, Device UID, login times, session data, and account activity.
When you visit the website, wiki, or database, we may automatically collect your IP address. If you log in to these services, essential login or session cookies may also be used.
Some public game records, such as vending status and leaderboard data, may also be updated automatically through normal use of the service.

Information Received from Other Platforms

Some information is received from the third-party services we use.

From Steam, we may receive your Steam ID, IP address, and Device UID.
From Discord, we may receive your Discord username and server tag.
From Ko-fi, we may receive supporter and transaction information such as your name or username, email address, donation, membership, or purchase details, transaction records, and shipping-related details where needed for fulfillment or tax handling.

Information Created by SpiritVale

Some information is created by SpiritVale while running the game, operating the website, wiki, or database, or interacting with the community.

This may include support tickets, moderation tracking, reports, appeals, enforcement records, and fraud or anti-cheat records.

For safety reasons, we do not publicly describe all internal review or enforcement methods in detail. These records are kept private and are limited to members of the SpiritVale team who need access for support, moderation, safety, or service management.

6. Why We Use Information

We use information to run SpiritVale and its related services. This includes running the game, managing accounts and access, and supporting the website, wiki, and database.

We also use information to respond to support requests, bug reports, appeals, and moderator tickets. Some information is used to track player progress, trading, vending, and other game activity, including public features such as leaderboards and vending status.

We may also use information to protect SpiritVale and its community from cheating, fraud, abuse, and rule-breaking, and to keep our services secure, stable, and working as intended. We also use information to process and manage donations, memberships, and purchases.

7. Game Services

This section explains how privacy applies inside the SpiritVale game.

We store game data needed to run the game and its online features. This may include character names, levels, items, gold balance, location, login records, inventory, account progress, trading records, vending records, cloud save data, and other player activity.

We may also collect limited technical records needed to run the game, support moderation, and protect the service. This may include Steam ID, Device UID, IP address, session data, and account activity.

We may also create or use records related to cheating, fraud, abuse, rule-breaking, and other conduct that affects the safety or fairness of the game. For safety reasons, we do not publicly describe all internal review or enforcement methods in detail.

8. Website, MediaWiki, and Database Services

This section explains how privacy applies to SpiritVale’s official website, wiki, and database services.

Some activity on these services is public by design. This may include usernames, public submissions, wiki edits, edit history, leaderboard information, vending status, and other content posted on public pages.

We may also keep records needed for site operation, security, and moderation. This may include IP addresses, login records, account activity, and essential login or session cookies.

If you create a wiki or database account, we may store your username, password information, and IP address.

9. Discord Community

This section explains how privacy applies to SpiritVale’s official Discord server.

SpiritVale may see and keep information shared through the official Discord server. This may include your Discord username, display name, messages sent to staff or moderators, reports, warnings, bans, appeals, and attachments or screenshots sent to us.

We may use this information for support, moderation, rule enforcement, and community safety. Discord also has its own privacy policy, and this section only covers SpiritVale’s role in managing its official server.

10. Ko-fi Donations, Memberships, and Purchases

If you support SpiritVale through Ko-fi, we may receive supporter and transaction information made available to us through that service. This may include your name or username, email address, donation, membership, or purchase details, and related transaction records.

Where needed for fulfillment, shipping, or tax handling, we may also receive mailing address, phone number, or other shipping-related details.

We may use this information to manage donations, memberships, purchases, supporter benefits, supporter communication, support requests, accounting, taxes, fraud prevention, disputes, and chargebacks.

Ko-fi and related payment services such as PayPal and Stripe may also process your information under their own privacy policies and terms. This section only covers SpiritVale’s handling of information it receives through those services.

11. When We Share Information

We keep personal information private to SpiritVale staff and the support team unless sharing is needed to run our services, use third-party platforms, or follow the law.

This may include sharing information with services such as Steam, Discord, Ko-fi, hosting providers, infrastructure providers, payment providers, or support tools when needed to operate SpiritVale and its related services.

We may also share information when required by law or when needed to protect the safety, rights, property, or security of SpiritVale, its users, or others.

We do not sell personal information.

12. Fraud, Abuse, Cheating, and Security

SpiritVale may review information needed to protect the game, its services, and its community. This may include logs, reports, transaction records, device information, account activity, and moderation history.

We use this information to help prevent, detect, investigate, and respond to fraud, cheating, abuse, chargebacks, harassment, rule-breaking, and other misuse of our services.

To protect the safety, fairness, and security of SpiritVale, we may limit the public details we share about our internal review, detection, and enforcement systems.

13. How We Protect Information

We use reasonable technical and organizational safeguards to help protect the information we collect.

Private information is kept in protected tools and services. Access is limited to approved users who need it for support, moderation, safety, or service management, and those permissions may be removed at any time.

No system is completely secure, and we cannot guarantee absolute security.

14. International Data Transfers

SpiritVale may host services or use providers in multiple countries and regions. Because of this, your information may be processed, stored, or transferred outside the country where you live.

When required, we will take reasonable steps to follow the laws and rules that apply to international data transfers and the regions where our services operate. Third-party platforms and services may also process your information under their own privacy policies and legal requirements.

15. How Long We Keep Information

We keep information only for as long as it is reasonably needed for service, support, moderation, safety, and legal purposes.

In general, SpiritVale keeps account records, support records, moderation records, enforcement records, and related service records for up to two years. Some information may be kept longer if needed for legal, accounting, fraud prevention, dispute, or safety reasons.

16. User Rights

Depending on where you live, you may have privacy rights under the law. These may include rights to access, correct, delete, object to, or limit the use of your information, and to receive certain information in a portable format where required. Where we use consent, you may also withdraw it.

To make a request, contact us at spiritvaledev@gmail.com. We may ask for reasonable proof of identity before we respond. Some requests may be limited where allowed by law, including for safety, fraud prevention, legal compliance, accounting, or the rights of others.

17. Children’s Privacy

SpiritVale uses Steam for account authentication and follows Steam’s account age rules.

The minimum age to create a Steam account is 13. In some countries, Steam may require a higher age or parental consent. SpiritVale is not directed to children under 13, and we do not knowingly collect information from children under that age outside of Steam’s account system.

Players may use SpiritVale if they are using a Steam account that meets Steam’s rules, including any parental consent rules that apply.

If we learn that a child has used the service in a way that does not meet these rules, we may review the account and take appropriate action.

Questions or concerns about children’s privacy may be sent to spiritvaledev@gmail.com.

18. Changes to This Policy

SpiritVale may update this Privacy Policy from time to time.

If we make changes to this Privacy Policy, we will announce those changes through the official Discord Announcements channel. Your continued use of SpiritVale after those changes are announced means you accept the updated Privacy Policy.

19. Contact Information

For questions about this Policy, privacy requests, or other privacy concerns, please contact:

Privacy contact: spiritvaledev@gmail.com
General support: official SpiritVale Discord moderator ticket